The Custom House Hotel
politiques
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- The Custom House Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- 14:00 - 00:00
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Check-out
- Until 11:00 hours
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Children and extra beds
- The maximum number of extra beds in a room is 1.
- Free!One child under 10 years stays free of charge in an extra bed.
- Any type of extra bed is upon request and needs to be confirmed by management.
- All children are welcome.
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Pets
- Pets are allowed on request. Charges may be applicable.
Ce que les clients le plus aimé
“The bed was comfy, and the room was clean.. staff were very pleasant and helpful, the breakfast was nice”
“The room and service was first class, but even better than that - the staff were amazingly helpful and nothing was too much trouble.”
“Good location and cheap and good breakfast which was a big bonus”
“Staff friendly. After complaining vociferously about room 5 we were moved to a better room 19. Heating still an issue. Very small electric shower cubicle, no pressure.no heating ln bathroom. Walls very thin could hear room 18 very clearly. Great location”
“Great location,staff very welcoming and helpful.The owners have done an excellent job of refurbishing the hotel.Great value for money will definitely be back.”
“Location very good for station and passenger terminal at port. Good cooked breakfast included in the room rate.”
“Location great, breakfast ok but full English not full Scottish.”
“The door lock was very loose. Requires attention (room 10)”
“Friendly staff, location, room size, comfortable bed, room-service and hot-water. Good price for location.”
“Friendly welcoming and great value for money. Great standard of food. I have stayed there 6/7 over the last 5 years each time there has been visible improvements ie double glazing etc etc”