The Elms Country House Hotel & Spa
politiques
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- The Elms Country House Hotel & Spa accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- 15:00 - 00:00
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Check-out
- 11:00 - 11:30
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Children and extra beds
- All children under 12 years are charged GBP 15 per night for extra beds.
- The maximum number of extra beds in a room is 1.
- All children are welcome.
- Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- All children under 2 years are charged GBP 15 per night for children's cots/cribs.
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Pets
- Pets are allowed on request. Charges may be applicable.
Ce que les clients le plus aimé
“Food was fantastic, very up market and slightly out of place for the general area. Chef out weighs property by some way. New decor of reception lounge nice. New bar area nice, could have been better if they had bothered to put the fire on. Toiletries generous and nice. View from room lovely, could have been better if they had moved the children football goals off the main lawn and the decorators van had been allowed to park 3 meters from front entrance with all his equipment hanging out the doors.”
“The whole experience was amazing, the hotel, the grounds, the staff all superb”
“Whole ambiance was excellent. Quiet and a real rest. I have answered that there was disabled access , but this is only partly true. Ok for the ground floor but no lift that we found and it is a long way up to the top floor. Would have liked more vegetarian choice on dinner menu and NO canned music in the dining room”
“The food was cooked to perfection and the service was what you would expect from a quality hotel.”
“Lovely, friendly, efficient staff Comfortable and relaxing seating areas”
“Excellent staff providing us with a really warm welcome. We received a full tour of the hotel and facilities and were made to feel extremely comfortable throughout our stay.”
“Absolutely magical for little ones, loved the pool, the fairy trail, the croquet on the front lawn. I will definitely be coming back with my daughter again.”
“We loved the room and facilities view was beautiful”
“Staff were very accommodating. Everything from cot to sterilisers were provided, which was a big help.”
“Mix up with booking quickly sorted. Excellent dinner little bit pricey. Excellent location excellent friendly staff”