The Excelsior
politiques
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- The Excelsior accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 15:00 hours
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Check-out
- 07:00 - 11:00
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Children and extra beds
- All children are welcome.
- One child under 12 years is charged CHF 50 per night when using existing beds.
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
- All children under 12 years are charged CHF 50 per night for extra beds.
- All further older children or adults are charged CHF 70 per night for extra beds.
- The maximum number of extra beds in a room is 1.
- Free!All children under 2 years stay free of charge for children's cots/cribs.
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Groups
- When booking more than 6 rooms, different policies and additional supplements may apply.
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Important Notice
- Please inform the hotel if you are travelling with children and include their age.<br><br>If you are arriving by train and would like to take advantage of the free pick-up service from the Train Station, please inform the property about your arrival time.<p>Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.</p><p>Please inform The Excelsior in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.</p>
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Pets
- Pets are allowed on request. Charges may be applicable.
Ce que les clients le plus aimé
“Spectacular view from the room. Nice shuttle service”
“Small hotel with spacious rooms with great views. Good location. All staff very friendly and helpful.”
“the breakfast was ok, the view from the room fantastic, big room, good beds, staff was friendly but not very knowledgable.”
“Well located hotel, friendly staff, room deco, breakfast.”
“Liked the SPA, the view on the mountains from the room. A comfortable, clean and cosy hotel!”
“Reception staff were incredibly friendly and always helpful. The only really great thing about the hotel.”
“excellent room, comfortable bed (one of the comfortable-most beds experienced so far in a hotel),”
“Great hotel staff. Could not be more welcoming to all the family including our young children. Kids play room separate from lounge so didn't disturb other guests but still in sight. Food very tasty and nice pool area. Rooms also very comfortable and minibus transfers a great extra. Will definitely be back.”
“The staff are the best! Excellent customer service! They really care about the quality of your experience. Wonderful breakfast bar with great variety. My children enjoy the pool and playroom. I love how easy they make it to get to the slopes and once you are back at the hotel, you have everything you need in the hotel. We really love this place!”
“Picked up from station. Staff friendly and very helpful. Free Coffee and cake in the afternoon (nice touch). Breakfast good. View spectacular.”