“Staff is genuine and apologetic when they heard we found a baby roach in the room. as we are are staying for 2 nights we didn't wan to change room, so they offer a in room dining meal for us. During check out time, the manager is sincere about the matter. I'm sure they will have us back on the next trip.”
“The pool was lovely - subdued lighting and relaxed colour scheme. I would have liked a more private changing space. I understand the men have single cubicles, but not the ladies? The afternoon cakes and cocktails were a pleasant surprise. the location was spot on, right round the corner to the main shopping roads. We enjoyed the market too, and bought a suitcase there as mine had broken wheels, as well as a few momentos. Our room had a great view over the park and was very quiet. No complaints about the food - plentiful and tasty - we enjoyed it.”
“modern and comfy, great location”
“very nice bed , good Location, very close to the Metro Station, taxi took about 250 HKD”
“The breakfast is very good and the breakfast room (in executive lounge) is beautiful. The room in executive floor is very nice. Never tried the other hotel rooms. The staff is very friendly and helpful. I love everything about this hotel”
“Concierge service is excellent . He went out of his way to help us find the dining place which was difficult giving that we arrive on the night that all place are booked because , according to him, it was the best day for wedding .”
“Alex at the reception is an outstanding gentleman and very service oriented. The checking was flawless with a wealth of information that made our visit a lot more enjoyable! The hotel is located in a great area close to attractions and excellent transportation. We upgraded to the executive floor and the breakfast and light dinner in the evening were very tasty and plentiful! The pool is beautiful and peaceful!”
“Very closed to metro station! Closed to shopping center.”
“Nice firm snug huge bed Nice strong shower, plenty of hot water. Complimentary snack (shek kee mah)”
“Good location in the middle of Tsim sha tsui. Professional, modern, hygienic hotelGood spa facilities ”