The Peninsula Chicago
Offres
politiques
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- The Peninsula Chicago accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 15:00 hours
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Check-out
- Until 12:00 hours
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Children and extra beds
- Free!One child under 2 years stays free of charge in a child's cot/crib.
- One older child or adult is charged USD 35 per night in an extra bed.
- All children are welcome.
- The maximum number of extra beds/children's cots permitted in a room is 1.
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
- Free!All children or adults stay free of charge when using existing beds.
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Groups
- When booking more than 9 rooms, different policies and additional supplements may apply.
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Important Notice
- Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.<br><br>Please note that the indoor pool will be closed for maintenance from 17 January - 22 January 2017. During this time, guests will be given access to the pool at the nearby Park Hyatt Hotel. Guest will need to present either their room key or spa membership card to the hotel front desk for access to the pool.<p>Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.</p>
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Pets
- Pets are allowed on request. Charges may be applicable.
Ce que les clients le plus aimé
“Beautiful room, with fantastic amenities. Staff were so attentive and friendly. Super comfy bed.Absolutely stunning hotel. One of the best I’ve ever stayed in.”
“All staff were extremely polite, courteous and knowledgeable ! Excellent Chinese Restaurant Excellent room service Fabulous spa and gym Wonderful luxurious room, very comfortable bed”
“Friendly efficient and comfortable. Always tried to please. One of the best hotels I have stayed at.”
“Excellent. Room is nice and very clean. The hotel is well managed. The staffs are very polite. They really paid attention to details, and went out of their ways to help out. Especially the spa staff(Jessica & an african-american lady I didnt know her name), they were super sweet. The massage I had with Jessica was excellent!!! Much much better than the massages I had at other Peninsula spa.”
“wonderful staff throughout. Particularly great head concierge who was extremely helpful and well informed. All the comforts imaginable. Lovely hotel in every way. Great shower and bathroom in general”
“The bed was very comfortable, great picture quality on over-sized TV, beautiful room, great and very cordial staff and the in room coffee was outstanding.”
“As expected sublime service and professional staff. Great room with all the facilities you need present. Bathroom was also perfect came with radio and a tv in front of the bathtub. Both tv and radio were controlled by a built-in touch control panel which was ezsy to use. The toiletries were also of great quality and if anything extra was needed concierge would bring these to your room in lesd than 5 minutes.Great mattress and pillow. The control panel on the desk and next to the bed controlled everything (lightning, air-conditioning, tv, radio, concierge, ...). The room was perfect, the only thing that was missing was take-away coffee cups for on the go. However these are available if you call the desk.”
“Staff and serbice were great - this is a world class hotel”
“Everything ! Exceptional Service & friendliness , a stunning hotel.”
“Everything was amazing. One of the best hotels I have ever stayed in.”