The Portman Ritz-Carlton Shanghai
politiques
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- The Portman Ritz-Carlton Shanghai accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 14:00 hours
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Check-out
- Until 12:00 hours
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Children and extra beds
- Free!All children under 2 years stay free of charge for children's cots/cribs.
- Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
- All children under 16 years are charged CNY 441 per night for extra beds.
- The maximum number of extra beds in a room is 1.
- All children are welcome.
- All further older children or adults are charged CNY 441 per night for extra beds.
- Free!One child under 12 years stays free of charge when using existing beds.
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
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Groups
- When booking more than 9 rooms, different policies and additional supplements may apply.
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Important Notice
- According to Shanghai’s anti-smoking regulations, smoking is not allowed in the property's indoor areas.<br><br>Please kindly note:<br>- The restaurant will be renovated from 9 December till 31 December, 2017. The hotel will inform guests of the venue for breakfast.<br>- The indoor and outdoor swimming pools will be conducting a routine maintenance from 15 to 31 December 2017. During this period, the swimming pool facilities will be closed. The indoor pool will be reopen on 1 January 2018 while the outdoor swimming pool remains closed throughout the winter season.
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Pets
- Pets are not allowed.
Ce que les clients le plus aimé
“First class hotel with great staff - a delight 5 star in all respects”
“OVERALL STAFF FREINDLY CLUB FACILITIES GOOD - TO MAKE MORE PROVISION FOR VEGANS”
“beds are super comfy, let us check in at 9am and check out at 4pm. Huge hotel great smell walking distance to a lot of stuff. good little black tail pop up bar in the hotel aswell”
“Loved the cosiness, design, efficiency, good quality of everything! Not to mention the fantastic location! So many nice features in teh architecture, like the waterflows, also the pieces of art you run into all over the place. Great, fabulous place.....if you can afford it!”
“Very comfortable bed , and all the staff are really nice and helpful during our staying”
“Service is nice, everything goes smooth for check in and check out. The room is comfortable. Wi-fi is stable. Only within 10mins walk to the closest station and a few nice restaurants open until midnight.”
“Stuff was extremely friendly and courteous. Nice room. The best was the service for our 3 year old child. Next to the front desk there is a table where he could paint. Then he got a tent with a torch, stool, cup, special bathing shampoo for kids and even a handwritten personal card with a little painting... He felt so special, he loved it. It was the best hotel during our 5 week stay in China!! At check-in the woman at the front desk wrote the wrong room number and we almost got into a room where someone was already staying. The stuff apologized about 10 times and we even got fresh made chocolate and cupcakes on the room as an excuse. It was so sweet. Absolutely recommendable!!!”
“Great location, good facility and room space, agree on an earlier check in, though only twin beds room available at that time.”
“Location was great - we could walk to the former French concession & other parts of Nanjing Xi lu. Great access to the Bund by taxi too. Being with teenagerd we loved that all restaurants that are part of the Shanghai centre were easily accessible for breakfast, lunch & dinner.”
“the staff at level 43 the club level are excellent and anticpate your every need this why I booked here again and again”