The Quay Hotel and Spa
politiques
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- The Quay Hotel and Spa accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 15:00 hours
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Check-out
- Until 11:00 hours
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Children and extra beds
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- All children are welcome.
- There is no capacity for extra beds in the room.
- One child under 16 years is charged GBP 25 per night when using existing beds.
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Important Notice
- Bookings of 10 rooms or more are considered a group booking and are subject to different terms and conditions.
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Pets
- Pets are allowed on request. Charges may be applicable.
Ce que les clients le plus aimé
“The location, spa facilities, suite with water views, breakfast, and the location were superb.”
“The views from the bar/dining area were great. Nice quiet area's to read.”
“Lovely comfortable room,and guest areas. Nothing too much trouble for staff. Room service was great. Prompt, a phone call to say it was on its way and very tasty. Thought the £4 charge was well worth it.Felt very relaxed in the hotel and guest areas.”
“nice, comfortable, friendly hotel. lovely breakfast”
“The staff were all very friendly and helpful, my car battery died and I asked a young blonde girl(didn't get her name) if she could in any way help and she tracked down some jump leads and the porter called Bobby helped us set off again, which was very helpful and above the call of duty really! Thank you both”
“Room sizes were good bed very comfortable and breakfast was very good”
“Hotel was lovely. Lovely views, lovely staff, great location”
“Liked the location. Don't understand the Gerius perks? What is that. Very comfortable hotel. Disabled facilities excellent and easy parking. Public transport accessible.”
“Great place with great views. Would highly recommended. Will be using again.”
“good view. good swimming pool. pool staff were good. upgraded to penthouse. Reception staff helpful.”