“Warm welcoming, staff, breakfast, location, room view, and free valet parking.”
“quiet, private, near the Country Club Plaza and Loose Park. perfect.”
“Very nice hotel, very helpful staff, entertainment. Comfortable bed, nice size rooms and all the things a traveller would wish for. Iron and ironing board, hairdryer, tea and coffee maker.”
“The Raphael is both elegant and gracious. It is beautifully appointed, yes. However, the staff are trained to live up to the decor (which certainly isn't always the case). I've stayed there many times. I've never not loved it.”
“Amazingly friendly and helpful staff! Beds ultra comfortable, no back aches. Room very spacious, modern, and clean. Excellent fitness center Precore equipment in good working order with individual tvs. Our room was ready early so staff allowed us to check in early. Hotel location is perfect to shop plaza and very short drive to other sights such as WW1 museum. Looking forward to a return visit!”
“Sorry did not eat at your Lovely Restaurant.i wasn't”
“The staff was awesome. For my wife's birthday the front desk treated us to a round of drinks and breakfast on them. We were very appreciative of the amazing gesture.”
“The hotel is in a fantastic location right on the Plaza and close to restaurants and shopping. It's a beautiful hotel, the rooms are small unless you have a suite. Beds were very comfortable and the room was quiet and very clean. The bellmen were excellent - helpful, friendly and got our Uber app to work! They had a band playing outside by the front entrance that was great.”
“Almost all staff very friendly, Joe was great as were all fellows at front. Music was all fantastic.”
“Everyone was very nice and welcoming. The hotel is beautiful the food at the chaz was great the atmosphere is elegant but not in a museum dont touch nothing kinda way....comfortable but still fancy, I like that.”