The Ritz-Carlton, Almaty
politiques
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- The Ritz-Carlton, Almaty accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 15:00 hours
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Check-out
- Until 12:00 hours
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Children and extra beds
- Free!One child under 12 years stays free of charge when using existing beds.
- Any type of extra bed is upon request and needs to be confirmed by management.
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- All children are welcome.
- One older child or adult is charged KZT 7812 per person per night in an extra bed.
- The maximum number of extra beds in a room is 1.
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Groups
- When booking more than 9 rooms, different policies and additional supplements may apply.
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Pets
- Pets are allowed on request. Charges may be applicable.
Ce que les clients le plus aimé
“Amazing bed! Very comfortable bathroom! Very fast room service.”
“Very friendly people & great view on the mountains!”
“Breakfast menu is rather average in variety, but adequate. Room amenities include tea/coffee station.”
“The staff were very friendly, beds very comfortable, well equipped gym, spectacular sunsets, great steaks”
“A very good hotel; it was comfortable, relaxing and fit for purpose!”
“Very helpful obliging staff. Our car had a flat tyre when we arrived at the hotel. The Valet parking person drove our car to the car park and organized for the flat tyre to be fixed immediately, with compliments from the hotel.”
“Guest relations - Azhar was just great! Such a professional and welcoming, hospitable, sympathetic and prudent person! We celebrated gaughter's sleepover party as a part of the birthday party. Thanks to Azhar kids got unforgettable experience! ))))”
“Big and comfy beds that you never want to leave! Special thanks to front office agent Tengiz for an exceptional service!”
“Staff were very helpful and friendly. They made our daughter feel very special. We celebrated her birthday and the staff made a superb effort.”
“Great rooms, very comfortable beds, fantastic views and a good gym.”