“only the location, to be honest,nothing special , just like most 5 star hotel, but this one without a weighing scale :-)”
“The facilities were what you would expect from a Ritz Carlton property and the service was absolutely outstanding.”
“Wonderful service and lovely breakfast with Tokyo City view. Nice bar. Nice Spa. Sweet Front Desk with Mandarin speaking.”
“Super friendly and polite staff, excellent facilities.”
“The breakfast was fantastic! All the staff where so friendly, bedrooms where a good size with an amazing view (48th floor) The bed was huge & so comfy ! Really close to train station also !”
“Staff incredibly friendly, organised late check-out and allowed me to use club facilities until I left for the airport at 7pm the day of check out, which was great. All service very prompt and polite. Restaurant -food, view and staff- exceptional.”
“it was awesome! Comfort, restaurant, luxury, room, view”
“This hotel should be 7*. It is really outstanding in every way and even though on the expensive side, it is worth it.”
“This hotel was so unbelievably good that I would say it is a seven star hotel. I liked it more than the Burj al Arab in Dubai. Better than the Mandarin Oriental Hotels, better than the best hotels I have stayed in all over the world. The service was impeccable. Everything was phenomanal. From the time I exited the taxi everyone knew my name. The attention to detail was amazing. The club lounge food was better than the Westin or any Starwood hotel. The Michelin rated restaurant was good of course. ALL the staff without exception genuinely cared about you. The view from every window was stunning. I had the best time ever. Great pool and spa treatment as well.”
“Great location in Roppongi right by the metro. Hotel views are amazing and rooms facilities are excellent. Great pool and gym. Ask for a room facing Mt Fuji.”