The Venetian Macao Resort Hotel
politiques
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- The Venetian Macao Resort Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 14:00 hours
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Check-out
- Until 11:00 hours
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Children and extra beds
- All children are welcome.
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- All further older children or adults are charged HKD 287.50 per night for extra beds.
- The maximum number of extra beds in a room is 1.
- All children under 12 years are charged HKD 287.50 per night for extra beds.
- Any type of extra bed is upon request and needs to be confirmed by management.
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Important Notice
- Guests are kindly requested to provide guest names in English at the time of booking. Other languages are unacceptable. Please present the same credit card upon check in. Hotel cannot confirm the booking if the name is in other languages.<br><br>The property offers free Venetian shuttle bus to The Venetian Macao from Macau Ferry Terminal, Macau Taipa Ferry Terminal, Macao International Airport or Gongbei Border Gate. Please check with the property on the shuttle bus schedule in advance.<br><br>Please present the same credit card used to guarantee your booking when checking in or making payment at the hotel.<br><br>Please kindly note that the Hotel does not accept third party payment unless a payment authorization form is submitted to hotel 7 days before arrival.<br><br>Please note that a maximum of 5 rooms per person may be booked in each complete booking transaction. Certain room types may have a lower maximum of rooms that can be booked.<br><br>Please note that name changes after reservation have been made are not permitted.<br><br>Please note that a valid credit card is required for completing the transaction online. No Virtual Credit Card will be accepted.<br><br>Please note that once booking is completed, hotel will be entitled to debit your credit card. The physical credit card used to pay for room(s) must be presented by the cardholder for verification at check-in.<br><br>Please note that guests aged under 18 years old must be accompanied by adults (aged above 18 years old) when book at this hotel.
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Pets
- Pets are not allowed.
Ce que les clients le plus aimé
“This is truly a 5 Star Hotel. Attention to detail and Cleanliness was outstanding. The staff were fantastic. Would recommend to anybody in a heartbeat.”
“Large room.”
“Really friendly and attentive staff in particularly the staff around the pool , who bring glasses of water without asking . We were given a free upgrade so the view was fantastic. There were discount for the buffet which was helpful . My children loves the food court , they can choose what they see what they was, a good choice of cuisine and price range . And the male Staff in Lush was very helpful and gave an tester pot of facial scrub even though I did not buy anything at the end. As a family we all had a fantastic experience in the hotel , and the children's facility also provide a break for us (the parents ). The Golf course was a great fun or the family.( extra charge ) but the staff ensure we have a good time . A really fantastic experiences and surrounding which was the envy of our friend when they saw our photographs.”
“I like the no fuss check in/out, fast and no other document signing off Love the mall accessibility, choices for food and stores.”
“Staff are well trained and very efficient. For the size of the hotel and huge groups checking in all the time, the staff do a great job.”
“I love everything, the place,customer service & the staff.”
“Attention to detail is the key for this place, every little thing has been thought of & arranged for the comfort of the guests. Staff were friendly & courteous.”
“The best hotel I have ever stayed In. This place is a must if you are visiting Macau !”
“the room is big and nice. The hotel give adventurous ambience”
“Great location,Excellent room facilities and room size,nice breakfast with selection of Indian food.”