Tierra Atacama Hotel & Spa
politiques
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Tierra Atacama Hotel & Spa accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 15:00 hours
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Check-out
- Until 11:00 hours
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Children and extra beds
- The maximum number of extra beds/children's cots permitted in a room is 1.
- Free!One child under 3 years stays free of charge when using existing beds.
- All children are welcome.
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Important Notice
- Transfer services & excursions are only complimentary with All-Inclusive packages. For Bed & Breakfast reservations, these services are available at an extra cost.<br><br>This property offers all-inclusive rates, as well as normal rates (bed and breakfast).<br><br>** Please note the property has a special offer for guests booking the 4 night all-inclusive package between May 01st and September 30th (2017 & 2018):<br><br>Special offer includes:<br><br>-1 free night at the Ritz-Carlton in Santiago (breakfast included, must be booked through Tierra also in the dates specified above)<br><br>- Transfers Airport/Ritz/Airport.<br><br>** Please note the property has a special offer for guests booking the 5 night all-inclusive package between April 01st and September 30th (2017 & 2018). Special offer includes:<br><br>-1 free night at the Ritz-Carlton (breakfast included, must be booked through Tierra also in the dates specified above)<br><br>-1 free night at Matetic Vineyards (with tour of the vineyards, wine tasting, dinner and breakfast, also in the dates specified above)<br><br>-Transportation from the airport in Santiago to each one of the hotels.<br><br>LOCAL TAX LAW<br>Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA). This additional fee (IVA) is not included in the hotel rates and must be paid separately.
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Pets
- Pets are not allowed.
Ce que les clients le plus aimé
“The restaurant is very nice and the rooms all have superb views.”
“Simply one of the best hotels I have ever visited. Beautiful design in a glorious setting, well maintained, friendly and helpful staff, including the gardening team and door people!”
“Outstanding combination of stellar service, superb accomodation and great food. We paid $1,300 per night which is way more than what we usually spend on hotels and yet we thought we got a lot of value for this price (our kids stayed free and we also got one night free in Santiago at the Ritz Carlton plus all airport transfers) on top of the stuff that is typically included (all excursions, food etc.). Can't recommend highly enough!”
“A stay at this property is an immersive experience. It is not just where you will sleep. It is a base camp for discovering the attractions of the Atacama desert. Everyone involved in the operation of the property knows how to provide guests with the best experience possible.”
“PERFECT PLACE FOR THOSE LOOKING FOR NATURE AND SOFISTICATION. THE PLACE IS VERY EXCLUSIVE. STAFF, SERVICE AND INSTALLATIONS ARE IMPECCABLE. NICE FEEL OF SOLITUDE WITH ALL THE STRUCTURE FOR A GREAT STAY.”
“The staff, the facilities, the food, the view. You could see the milky way from the hotel. It's really amazing. Great hotel to stay at.”
“The staff were wonderful especially the Tour Guides. The location was excellent looking across to one of the snow capped volcanoes.”
“The room was very comfortable but what was the paramount of the hotel were the reception and the guides.”
“Everything, this is a top notch 5 star hotel, even in the middle of a desssert they have everything ! Topstaff, most beautifull view off san pedro, best organised excursions in town.... just amazing”
“Staff was amazing at all levels from housekeeping to kitchen to front desk to spa staff to guides to management. Meals were awesome. Spa was relaxing. Overall the property was well maintained.”