Village Hotel Birmingham Dudley
politiques
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Village Hotel Birmingham Dudley accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 15:00 hours
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Check-out
- Until 11:00 hours
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Children and extra beds
- Children cannot be accommodated at the hotel.
- There is no capacity for extra beds in the room.
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Groups
- When booking more than 9 rooms, different policies and additional supplements may apply.
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Important Notice
- It is essential to pre-book spa treatment times in advance of arrival to avoid disappointment.<br><br>The property will contact guests after receiving booking confirmation with additional details related to their stay, including payment.<br><br>The credit or debit card used to make the booking must be available on check in at the hotel.<br><br>Entrance fee to the Health & Fitness Club is GBP 5 per room per night.<br><br>Please note that children’s swim times apply.<br><br>Please indicate the number of baby cots needed. All requests for cots must be confirmed by the property as not all rooms can accommodate cots.<br><br>Please note that over the festive period, there will be limited dining available at the hotel due to private functions. For more information, guests are advised to contact the hotel before arrival, contact details can be found on the booking confirmation.<br><br>Please note that Village Hotels do not accept cash payments or cheques.<br><br>Check-in and check-out is done at the self-service kiosks.
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Pets
- Pets are not allowed.
Ce que les clients le plus aimé
“Gym The bar Large Car park”
“Apart from the bar staff being ignorant and the tv not working, as we were staying for only one night it was ok. But after using the village for a number of years don't think we will again.”
“We think the resturant is out dated with buffet style breakfast as some people abuse the fact of helping yourself. Would be better if it was cooked to order”
“Location brilliant. Parking wasnt so good as it was full. Bedroom lighting wasnt fantastic as the standing lamp looked good but didnt work. Loads of light switches had to press them all to workout where they were for. Late checkout at 1pm didnt stop the housekeeping staff knocking the door twice first just after 8am an again after 9am. Besides that stay was pleasent.”
“breakfast choice was amazing. However my room had someone else's rubbish in it hadn't been dusted and to top it off a duty coffee mug and the glass in the bathroom had someones left over spilt toothpaste still on it.I went to complain and change room on two occasions but no one was on the laptop at the front desk went again in the morning still no one there. very dissatisfied.”
“Clean comfy rooms, friendly staff, on checking in made to feel very welcome, gladly stay again”
“Bed was really comfy but pillows were a little flat.”
“Did not have breakfast, diner did not open in time for me, had to leave by 07:30am for a meeting.”
“The room was ok... not a view I could recommend out of the window. Staff were polite.”
“Instructions on how to use the air con would have been useful.”