XO Hotels Couture
politiques
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- ATM cardBankcardXO Hotels Couture accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- 14:00 - 00:00
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Check-out
- 06:00 - 12:00
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Children and extra beds
- All children are welcome.
- There is no capacity for extra beds in the room.
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Groups
- When booking more than 5 rooms, different policies and additional supplements may apply.
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Important Notice
- Non refundable rates require payment within 24 hours after confirmation. The hotel will send you a secured paylink to complete the payment.<br><br>With refundable rates, the hotel will invite you to pay with paylink as well. If not paid, you can pay upon arrival if the hotel has a credit card guarantee.<br><br>Please note that your credit card may be charged anytime after booking. The hotel reserves the right to pre-authorize your credit card with the amount of the first night if you have not arrived by 21:00 on the check-in date and no pre-payment has been received by the hotel.<br><br>Please note that the maximum height of the parking garage is 2.1 yards.<br><br>Please note that this property has a non-alcohol policy.<br><br>Please note that group bookings are only available when there are no other groups staying in the hotel yet.<br><br>Please note that the main booker must be 18 years or older.<br><br>Please note that children until 2 years of age stay free of charge. Children of 3 years or older must pay for their accommodation.<br><br>Please note that the following group policies apply for bookings of 5 rooms or more:<br>- Group bookings can be paid via credit card (visa or mastercard) and bank transfer<br>- A 10%, non-refundable pre-paid deposit is required upon confirmation<br>- Another 50% is required 8 weeks prior to arrival. The total balance is due 7 days prior to arrival<br><br>Cancellation policies for groups:<br>- Until 8 weeks prior to arrival, cancellation for the group is free. The 10% deposit however will not be refunded.<br>- Until 4 weeks prior to arrival, 5 rooms can be cancelled free of charge<br>- Until 1 week prior to arrival, 2 rooms can be cancelled free of charge<p>Please inform XO Hotels Couture in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.</p>
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Pets
- Pets are not allowed.
Ce que les clients le plus aimé
“Amazing location! Not in the city center but the tram stoped right in our front door, and the line was direct to the centre, stopping in all the the best spots. One of the best breakfasts ever, expensive (15 euros) but well worth it.”
“The best thing about the hotel was the electronic check in-out! Fast and easy! The hotel is alittle far from the center but the tram is just outside the hotel! Clean room, quiet and with a good view!”
“While the hotel is located a bit outside the town, the tram stop was just outside the door and this made it so convenient to get around. Loved the free fruit basket at reception.”
“Loved the lay out and style of the hotel, loved the cozy beds and nice bathrooms.”
“i like everything in the hotel, foods, room, location, value for money”
“Check in process was fast and efficient. Clean room. Comfortable bed. Great view”
“comfy bed tram station nearby big tv and nice carpet”
“Room service stopped early, would have been great to get food later in the evening after a night out”
“Everything there was nothing wrong with it, the staff were extra nice”
“Everything was great, from the availability of self check in /check out to the location. The property is very close to a tram station which takes you to the city and also a 500m walk to the metro which takes you to the train station. We would definitely recommend staying at this property, it's clean and comfortable. ”