Yamanakako Shuzanso
politiques
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cash only
- This property only accepts cash payments.
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Check-in
- 14:00 - 00:00
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Check-out
- Until 10:00 hours
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Children and extra beds
- Free!One child under 2 years stays free of charge when using existing beds.
- There is no capacity for extra beds in the room.
- All children are welcome.
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Important Notice
- Credit card will be used for guarantee purposes only. When settling the bill, the property will accept cash only (in Japanese Yen).<br><br>Guests with a tattoo may not be permitted to enter public bathing areas and other public facilities.<br><br>To use the property's free shuttle, please make a reservation at time of booking.<br><br>To eat dinner at the property, a reservation must be made by 2 days in advance. Dinner cannot be booked at the property.<br><br>You must check in by 18:00 to eat dinner at the property. Guests who check in after this time may not be served dinner, and no refund will be given.<p>Please inform Yamanakako Shuzanso in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.</p>
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Pets
- Pets are not allowed.
Ce que les clients le plus aimé
“The staff were amazing... best ever.the dinner there was 5star. Looked after us very well and the hot spring spa was the best.dont forget the view of mt fuji. 😊😊😊”
“Excellent staff, Good dinner and breakfast, nice onsen”
“I requested vegetarian breakfast and the hotel staff provided a very nice vegetarian breakfast. Thank you. We enjoyed a lot.”
“Very friendly staff and they spoke English very well. The meals were delicious.”
“The hotel is quite far away from everything, however you are getting a wonderful view of the Mount Fuji (if visible and not in clouds). because it is quite far from everything, you should book half board (breakfast & dinner). This hotel is good, if you want to experience really Japanese culture since most of the guests are Japanese. So the dinner is also typical Japanese, but very nice. For the breakfast you can chose western or Japanese. Both of them are good. Don't be surprised, if you chose the Japanese style of room, you have to sleep on a futon mattress (on the floor). I also liked it, because it is quite comfortable to sleep on the floor. Walking distance to the lake and a spectacular view on the mountain - about 250 m through the woods (the air is so fresh!!! To the hotel you can take the public bus or a taxi (be aware taxi is very expensive - about 20 Euro for 3 km)”
“Delighted that we were served a traditional Japanese breakfast and dinner. One of our group was celebrating their birthday on the first night and along with a special dessert, employees went out of their way to wish him a happy birthday. Onsen was relaxing.”
“The meals where huge and very good. The personal was very friendly and polite.”
“Great breakfast,great service staff, excellence accomodations.”
“The help staff doesn't speak much English but they are extremely courteous and helpful.”
“スタッフの対応が非常に良かったです。食事は、どれも美味しかったです。価格は箱根の宿と比較しましたが、ずっとリーズナブルで良い宿に宿泊できました。”