Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
Cards accepted at this property
Z-hotels Hanghou West Lake accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
Check-in
From 14:00 hours
Check-out
Until 12:00 hours
Children and extra beds
There is no capacity for extra beds in the room.
All children are welcome.
Free!One child under 12 years stays free of charge when using existing beds.
Important Notice
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.<p>Please inform Z-hotels Hanghou West Lake in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.</p><p>This property is provided by Ctrip (official partner of {b_companyname}). Once booked it is not possible to make modifications, but cancellation is possible.</p><p>Please inform Z-hotels Hanghou West Lake in advance of your expected arrival time. You can use the Special Requests box when booking.</p>