Sheraton Palo Alto Hotel
politiques
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Sheraton Palo Alto Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 15:00 hours
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Check-out
- Until 12:00 hours
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Children and extra beds
- Free!One child under 2 years stays free of charge in a child's cot/crib.
- One further older child or adult is charged USD 20 per night in an extra bed.
- Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
- All children are welcome.
- Free!Up to two children under 17 years stay free of charge when using existing beds.
- The maximum number of extra beds/children's cots permitted in a room is 1.
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
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Groups
- When booking more than 9 rooms, different policies and additional supplements may apply.
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Important Notice
- Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.<br><br>The valid credit card used to make the reservation will be required at the time of check in, and photo identification must match that card.<p>Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.</p>
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Pets
- Free!Pets are allowed on request. No extra charges.
Ce que les clients le plus aimé
“A lot of renovation on the property. The first night someone was smoking and it could be smelt in my room. Property did do a good job of following up and checking it out. They even called the next day. I had also asked for 2 beds but they stated once I got there that my reservation was for a king. I have my old reservation and I did put down 2 beds.”
“The staff was very friendly and attentive. The mattresses were good but alittle hard. There was consturction and scaffolding at the site but I never heard anything, perhaps it was because it was the weekend. The location of the hotel for Stanford football game is excellent with walking distance to the stadium. Parking was easy to get in and out of the parking lot.”
“All I had to do was show my ID and CC to have on record...and that's it.”
“The room was very clean and updated with a large bathroom and shower”
“Great location, walking distance restaurants, shops, Stanford, Stanford Medical”
“beds were nice. The first room was awful but was given a nicer/better room.”
“Clean and quiet in hotel Staff seemed complacent...”
“Clean Room. Nice bathroom. Dog friendly. Close to downtown”
“Beautiful grounds, nice bathroom, comfortable bed.”
“It is close to Palo Alto but that does not necessarily make it a good location unless you like trains.”